We only Exchange items that are open if they are defective (ie. vape is not working, mold, etc.). If you need to exchange it for reasons, such as personal preference, your item must be unopened and in the same condition that you received it and you will charged a delivery fee. This is only within the 24 hour grace period. Text your dispatch for more information.
The following are exempt from refunds:
Vapes.
Orders that have been shipped.
